Terugbetalingsbeleid

Return Policy:

At OwnYourFashion, we understand that sometimes things don't go as planned. That's why we've crafted a straightforward and customer-friendly return policy to ensure your satisfaction.

Free Returns for Defective Products or Our Mistakes: If you receive a defective product or if we made an error in terms of size, color, or the product itself, we apologize for any inconvenience caused. In such cases, returns are entirely free. Contact our customer support team within 14 days of receiving your order, and we will arrange for a hassle-free return process and provide you with a full refund.

Paid Returns for Wrongly Ordered Products: If the product doesn't meet your expectations due to a wrong order or any other circumstance not caused by OwnYourFashion, we offer a paid return option. The cost for returns under these circumstances is 2.95 EUR, which will be deducted from your refund. Please ensure the product is unused, in its original packaging, and contact our customer support team within 14 days to initiate the return process.

Return Process:

  1. Contact our customer support team at info@premiumgolf.nl to initiate the return process.
  2. Clearly state the reason for the return and provide any necessary information.
  3. Once approved, you will receive instructions on how to return the product.
  4. Pack the item securely, include all original packaging, and send it back to us.
  5. Upon receiving the returned item, we will inspect it and process your refund accordingly.

Additional Information:

  • Please ensure that the product is in its original condition, unused, and with all tags and packaging intact.
  • Returns must be initiated within the specified timeframe mentioned above.
  • Refunds will be processed through the same payment method used for the original purchase.
  • Please allow 14 days for the refund to reflect in your account.

We value your satisfaction and are here to assist you throughout the return process. If you have any questions or concerns, feel free to reach out to our dedicated customer support team.

Thank you for choosing OwnYourFashion.

Sincerely,

True-Gentleman

Keurmeesterstraat 51, 1187ZX

Amstelveen, The Netherlands.